Customer Stories
Here’s What Some of Our Customers Are Saying About Us!
United Pool Service takes great pride in delivering unparalleled customer service in all of our projects, ranging from reconstructing and remodeling an already existing pool and spa, to providing weekly maintenance and repair services. We hold our customers in high regard and we are always happy to hear your thoughts. We invite you to spend a few moments perusing our customer reviews to learn what some of our satisfied clients had to say about their experience with us.
Great service. Very helpful with a great friendly attitude. Definitely the most professional in the area! Higly reccomend them.
Linda M.
United is a very reliable and honest pool company. They are very thorough and dependable. Highly recommend them.
Patricia S.
Just went there today for my first time. I had no idea this was here! I have to say the staff was extremely helpful and pleasant. She helped me around the store with what I needed! I will be a frequent shopper here!
Anthony D.
So glad this place opened! I’ve had my pool for almost 20 years & this is the best pool store (and service!) we’ve encountered. Friendly, knowledgeable staff. The best!
Denise S.
Our pool pump broke right before memorial day weekend. They came out immediately after and were able to get us back up and running in no time. Great service and pricing.
Joseph A.
Simply amazing. They took my green, nasty looking pool, that hadn’t been opened in a couple years, and made it crystal blue in a week! Wayne was a magician and Jen was so helpful and really eased our fears about what we though was going to be a nightmare. And I didn’t spend anywhere near where I thought I would have to. Really happy we chose United Pool.
Matthew U.
We are so happy we found Jen and Justin. The best communication, customer service, and professionalism. We will use them again for opening and closing our pool. Thank you guys so much!
Jennifer H.
Great customer service. We went in for supplies and had a few questions. We got answers and a few suggestions. The prices were reasonable, too. We will be back!
Kerry M.
Simply, WOW! Great store, an excellent selection. Extremely courteous and knowledgeable staff. They carry all chemicals, pool supplies like floats and goggles, automation systems, and everything else pool related. Don’t waste another dollar or 5 minutes in the other pool stores. United Pool Supply and Service of Pine Beach NJ is all you’ll ever need to relax your pool’s concerns and stresses and be able to enjoy your pool.
Gary O.
I am new to having a pool My husband and I are also a small business owner in the area. We hired United Pool Service to open our pool this season and maintain it weekly I explained to them I was very overwhelmed the pool was new and I knew nothing about it. They came in they were amazing they open the pool they put all the chemicals in they vacuumed it they even put my solar cover on for me. They also discovered that the pool company that put my pool in for me gave me a used filter and I’m so thankful that they recognize that and pointed that out to me and I was able to deal with that issue before It became a big problem!! If you are looking for a company to come in open/close your pool maintain it on a weekly basis, you want someone that is honest that you can trust United Pool Service is the way to go!! I highly highly recommend them
Tina Marie M.
Best customer service experience I have had in a long time. Seamless. I needed a new pool cover. Large 38k gallon freeform pool. Justin said it would be easiest to remove the cover to have a new one built to exact specifications. They came. Took the cover. Provided estimates and options. Ordered and then installed the new cover. I didn’t have to do a thing. They took care of everything. They never even asked for a deposit or even payment for the custom cover until the whole job was completed. Amazing service.
Brian C.
Just had the best experience! After being told by another local Pool store that my Hayward heater was garbage and I couldn’t even order the parts and buy a new heater with them. Jen at United Pools had the parts I needed!! Plus she tested my water and let me know that my water was fine! I haven’t heard that from the local pool store ever they just love to sell you chemicals. I am so happy you are in town! I am a new loyal customer!